Returns & Exchanges

We want your home to feel like a sanctuary, which is why we offer a 30-day return window for all non-living decor and accessories. If your new plant arrives in less-than-perfect condition, please reach out to our team within 48 hours for a guaranteed replacement.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all protective inserts are in place to prevent damage during transit.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.